Privacy Policy

Privacy Policy

SmartPlay Performance respects your privacy and processes personal data only where this is necessary for communication, responding to enquiries, potential cooperation and the delivery or preparation of its services.

SmartPlay Performance
Gebrandestraat 66
3511 Hasselt
Belgium
Enterprise No. 0725.522.089
Email: info@smartplayperformance.com

SmartPlay Performance is the controller of personal data collected through this website.

When you use the Contact Form, SmartPlay Performance may process:

  • name;

  • email address;

  • organisation, if provided;

  • role, if provided;

  • selected Area of Interest;

  • information provided in the enquiry message.

Please do not include sensitive personal information in the Contact Form unless it is necessary for your enquiry.

Personal data submitted through the Contact Form is used to:

  • understand and respond to your enquiry;

  • assess a potential cooperation or service request;

  • communicate about a possible professional engagement;

  • take steps at your request before entering into an agreement;

  • maintain necessary professional correspondence.

Depending on the context, processing is based on:

  • taking pre-contractual measures at your request;

  • SmartPlay Performance’s legitimate interest in handling professional enquiries and maintaining relevant business communication;

  • a legal obligation where applicable.

The website is hosted and operated using Framer. Contact Form submissions are processed through Framer’s form infrastructure and delivered to:

info@smartplayperformance.com

Framer acts as a data processor for personal data collected through the website on behalf of SmartPlay Performance.

The mailbox is operated within SmartPlay Performance’s digital email environment. Access to enquiries is limited to the authorised administrator(s) of info@smartplayperformance.com.

Contact Form information is not automatically forwarded to external systems or independently exported to another database by SmartPlay Performance.

Personal data relating to an enquiry is normally retained for a maximum of 12 months after the last relevant contact.

Data may be retained longer where this is necessary for an ongoing contractual relationship, to establish or defend legal claims, or to comply with a legal obligation.

SmartPlay Performance uses service providers where necessary to operate the website and email environment, including Framer for website hosting and form processing and the relevant mailbox infrastructure for email handling.

These providers may use authorised subprocessors. Where personal data is transferred outside the European Economic Area, applicable legal transfer safeguards are used where required.

SmartPlay Performance currently does not use Google Analytics, marketing pixels or other optional third-party tracking technologies on this website.

Framer’s built-in analytics is designed without cookies or persistent personal identifiers and does not identify individual website visitors.

Subject to the applicable conditions under data protection law, you may request access to your personal data, correction of inaccurate information, deletion, restriction of processing or object to certain processing.

Requests may be sent to:

info@smartplayperformance.com

You also have the right to contact the Belgian Data Protection Authority:

Gegevensbeschermingsautoriteit / Autorité de protection des données
Drukpersstraat / Rue de la Presse 35
1000 Brussels
Belgium
contact@apd-gba.be
+32 (0)2 274 48 00

This Privacy Policy may be updated when the website, services, processing activities or applicable requirements change.